FAQs

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General Questions

What is your customer service number?

You can reach our customer service team on 01014823164.

How can I make a complaint?

We are sorry to hear about your experience. Please call our customer service team on 01014823164 so we can help with your complaint.

Can I change or cancel my order after placing it?

You can change or cancel your order before it is dispatched. Contact us through Facebook or Instagram for assistance.

How long does delivery take?

Standard delivery takes 3–7 days. The courier will contact you before delivery.

Can I change my delivery address or size before my order is dispatched?

Yes. You can request changes to your delivery address or size before your order is dispatched. Contact our team through Facebook or Instagram for assistance.

How do I choose the right size?

Our sizes follow European sizing. Check the size chart for the style you are ordering. For waist measurements, measure the garment from side to side, or divide your waist circumference by two, and compare it with the chart.

How can I track my order?

For an update on your order, contact our customer service team on 01014823164.